The "IT Service Manager Past Question Book", a series of past exam questions for the certification exam, has been versioned up.
[Details of change
Ver. 2014.6
Questions for 2014 AM II are added.
The following is a list of questions from the Fall 2011 and 2010 AM I examinations, with explanations.
A typographical error has been corrected.
⇒We will add more questions and explanations as needed.
IT Service Manager (SM)
English 
Japanese